Refund policy

INFINITE COLLECTIBLES – RETURN POLICY

Effective Date: 05/21/26

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At Infinite Collectibles, we strive to provide accurate listings, secure packaging, transparent sales practices, and quality customer service for collectors and enthusiasts.

Due to the nature of collectibles, trading cards, sealed products, livestream sales, consignment inventory, and market volatility, returns are limited and subject to the conditions outlined below.

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GENERAL POLICY

Infinite Collectibles accepts eligible return requests submitted within 5 calendar days of confirmed delivery.

Customers are responsible for return shipping costs unless the return is due to an error caused by Infinite Collectibles.

Approved returns may be subject to a 15% restocking fee.

Items returned must be received in the same condition as originally shipped, including original packaging where applicable.

While Infinite Collectibles does not designate products as “final sale,” many collectible categories are restricted from return eligibility due to the nature of sealed products, trading cards, livestream sales, consignment inventory, opened merchandise, market volatility, and fraud prevention concerns.

Because collectible products may be subject to tampering, resealing, grading changes, condition disputes, or fluctuating market value after delivery, Infinite Collectibles reserves the right to limit, deny, or refuse return requests at its discretion and in accordance with the restrictions outlined in this policy.

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ELIGIBLE RETURNS

A return request may be considered if:

• The wrong item was shipped
• The item received materially differs from the listing description
• The item is proven inauthentic

All return requests must include:

• Order number
• Photos/videos of the product
• Photos of packaging if applicable
• Detailed explanation of the issue

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NON-RETURNABLE ITEMS

TRADING CARDS

• Raw single cards
• Graded cards
• Card lots
• Binder collections
• Breaks/live pull products

SEALED PRODUCTS

• Booster boxes
• Booster packs
• Cases
• Tins
• ETBs
• Sealed promotional products

CONSIGNMENT INVENTORY

• Any item sold on behalf of a consignor

LIVE SALE PURCHASES

• Livestream purchases
• Auction wins
• Sudden death formats
• Mystery products
• Wheel games
• Promotional bundles

OPENED PRODUCTS

• Any product opened, altered, or removed from original packaging

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CONDITION EXPECTATIONS

Collectibles may naturally contain:

• Minor print lines
• Factory imperfections
• Centering variance
• Packaging wear
• Seal imperfections
• Small cosmetic flaws

Infinite Collectibles does not guarantee grading outcomes for raw cards or sealed products.

Condition opinions are subjective and are not guarantees of third-party grading results.

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SHIPPING CLAIMS

If an issue involving shipment occurs:

• Customer must contact Infinite Collectibles within 48 hours of delivery
• Original packaging should be retained when possible
• Photos and documentation may be requested

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ORDER CANCELLATIONS

Orders may only be canceled before shipment.

Infinite Collectibles reserves the right to cancel orders due to:

• Inventory errors
• Pricing errors
• Fraud concerns
• Payment verification issues
• Marketplace/platform compliance issues

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REFUND PROCESSING

If a return is approved, refunds may be issued as:

• Store credit
• Replacement product
• Original payment refund

Original shipping charges are non-refundable.

Approved returns may be subject to a 15% restocking fee.

Customers are responsible for return shipping costs unless the error was caused by Infinite Collectibles.

Refund processing times may vary depending on payment provider and financial institution processing times.

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FRAUD PREVENTION & CHARGEBACKS

Infinite Collectibles documents inventory condition, packaging, shipment preparation, and fulfillment procedures for fraud prevention and dispute resolution.

The Company reserves the right to:

• Deny suspicious return requests
• Refuse future service
• Contest fraudulent chargebacks
• Report fraudulent activity when applicable

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CONSIGNMENT INVENTORY DISCLAIMER

Certain products sold through Infinite Collectibles may belong to third-party consignors.

Additional restrictions may apply to returns, exchanges, and refunds involving consignment inventory.

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LIMITED LIABILITY

Infinite Collectibles shall not be liable for:

• Market fluctuations
• Sealed product contents
• Manufacturer defects
• Third-party grading outcomes
• Delayed shipping caused by carriers
• Lost value due to opening sealed products

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CONTACT INFORMATION

Email: contact@infinitecollectibles.store

Website: https://infinitecollectibles.store

Business Name: Infinite Collectibles

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POLICY UPDATES

Infinite Collectibles reserves the right to update or modify this Return Policy at any time without prior notice.

Continued use of the website or purchase of products constitutes acceptance of the current policy.